Fraudulent calls in the name of TRAI to block numbers: Telecom regulator

New Delhi, November 15 (Language) Telecom Regulatory Authority of India (TRAI) on Wednesday warned people against fraudulent calls and termed such calls as illegal. Such callers falsely claim to be from TRAI and warn about disconnecting the number.

TRAI said it neither ‘blocks’ nor disables any mobile number of any individual telecom customer. Any such call or message claiming to be from TRAI should be considered as fraudulent.

“It has been brought to the notice of TRAI that some companies/agencies/individuals are calling customers and pretending that they are calling from TRAI,” the telecom regulator said in a statement. They say that the mobile numbers of the customers will be disconnected as these numbers are being used to send unwanted messages.

Companies, agencies and individuals involved in such activities also mislead customers by claiming that their Aadhaar number was used to obtain a SIM card and that it is being used for illegal activities.

They are also trying to mislead customers/public into coming on Skype video call to avoid mobile number disconnection.

“People are informed that TRAI does not ‘block’ or switch off mobile numbers of telecom customers,” the statement said. TRAI never sends any message or makes a call to block a mobile number.

TRAI also clarified that it has not authorized any agency to contact customers for such activities. All such calls are illegal and should be dealt with as per law.

As per TRAI’s Commercial Communications Customer Preference Regulations (TCCCPR) 2018, call access service providers are responsible for taking appropriate action against mobile numbers involved in sending unwanted messages.

“Affected individuals can directly raise the issue with their service provider’s customer care center or the National Cyber ​​Crime Reporting Portal… or they can call the cyber crime helpline number 1930,” TRAI said. Are.”

Language Raman Ajay


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